FREQUENTLY ASKED QUESTIONS​

FAQ's

Got a question? We’re here to answer! If you don’t see your question here, contact us via our contact page or phone today!

A worn out or incorrectly installed washer is the most common cause of a leaking or dripping tap. Damage or old age will also cause taps to leak/drip  If you have a leaking or dripping tap, book a visit from one of our plumbers via this online form or call now.

Our experienced plumbers will inspect your tap and identify the cause.  They will provide advice on whether the tap needs to be serviced or replaced then complete works in accordance with your budget and requirements.

Depending on the brand of your mixer and where water is leaking from, the mixer will either need to be serviced or replaced with a new mixer tap.  Our plumbers are available to attend your home or business anywhere on the Sunshine Coast, simply book via this online form or call now.

No hot water can be due to either a plumbing or electrical issue. Call us now and we’ll troubleshoot with you over the phone then send a plumber or electrician to your property to get the issue resolved.

This is commonly known as “water hammer”, which is the sound of fast moving water suddenly stopping when a tap turns off. The noise occurs when water collides with the closed valve - a hydraulic shock causes the loud banging noises. Left unattended, water hammer can lead to an array of major plumbing problems in the future including burst pipes, loose fittings or damage to fixtures.

If you have this issue in your home or business on the Sunshine Coast, book a visit from one of our plumbers via this online form or call now.

Mixer taps are the most common style of taps used in houses and businesses. Rather than having individual hot and cold taps, a mixer tap is just one lever tap that “mixes” the hot and cold water supplies providing water at the desired temperature depending on the position of the lever.

Blockages prevent water and waste products from flowing freely down the pipe. Drains can become blocked for a number of reasons, including:

  • Build up of solidified fat / grease
  • Build up of soap scum / hair
  • Low quality toilet paper
  • Flushing baby wipes or wet wipes
  • Broken, collapsed or damaged pipe
  • Tree root entry
  • Foreign objects caught in the drain (toilet cleaner cages, rocks, toys or jewellery)

Any unusual or gurgling type noises should be looked at by an experienced and qualified plumber as soon as possible.  A gurgling noise often indicates that there is a partial blockage in the drain, so it’s best to get this sorted now before it gets worse or becomes an emergency. Our plumbers are available to attend your home or business anywhere on the Sunshine Coast, simply book via this online form or call now.

If your toilet cistern is running or dripping, more than likely either the inlet valve or outlet valve washer needs replacing. To save water, get the issue fixed by one of our experienced and licensed plumbers on the Sunshine Coast by booking at this online form or calling now.

Not all toilet suites are the same and it’s important to check the set out measurements before choosing your new toilet.  While we are happy to install a toilet suite that you have purchased yourself, we recommend that you give us a call to discuss your requirements first.

We supply quality toilet suites at affordable prices, and we’ll even take your old toilet away to  dispose of it.

Our plumbers are available to attend your home or business anywhere on the Sunshine Coast, simply book via this online form or calling now.

Testimonials

We aim for complete customer satisfaction on every project. See what our customers have had to say about working with us below.

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